Tool profile · Publisher documentation
Parliant.AI is presented by its supplier as a tool for collecting customer feedback through AI-powered conversational surveys. According to the public documentation, the product lets teams gather input using surveys that respondents can answer by voice or by text, and it can surface themes across the responses. Surveys can be created from a prompt rather than built entirely by hand. The stated purpose is to turn feedback collection into conversations that feel more natural than static forms, while giving teams a way to see what customers mention most often. LE LABO IA has not tested the product, and this profile relies only on the public documentation of its supplier. Prices, quotas, availability and terms are the supplier's to confirm, and readers should check them directly before committing. The information here reflects what was documented at the time of writing and may change.
Tool profile · Publisher documentation
The product points below come from publisher documentation. No common hands-on test is claimed. Documentary profile, sources checked October 7, 2026. LE LABO IA has not tested this product.
Collecting customer feedback through AI-powered conversational surveys, as described in the supplier's public documentation. Letting respondents answer by voice or by text so that feedback collection fits different situations. Reviewing responses for recurring themes to understand what customers raise most often.
The supplier's documented pricing includes a free tier at 0 USD per month with 3 surveys and 100 responses per month, and a Pro tier at 49 USD per month with unlimited surveys and 1,000 responses per month. An Enterprise plan is offered on a custom basis. These figures come from public pricing documentation and are not confirmed by LE LABO IA. Check current prices, included quotas, billing terms and any Enterprise conditions with the supplier before you rely on them.
No hands-on trial of Parliant.AI was performed, so the profile describes documented capabilities rather than observed results. Quotas, territorial availability and terms of use are not covered by the pricing summary and remain not confirmed; verify prices with the supplier before committing. The supplier's documentation does not establish that every feature works as described in all environments, so readers should validate their own use case.
Before committing, create a small conversational survey on the supplier site or in a trial and send it to a few colleagues or customers to see how the voice and text modes behave. Check whether the free tier limits of 3 surveys and 100 responses per month fit your first test, and ask the supplier what the Pro and Enterprise quotas include. Confirm current prices, response limits and any terms that matter to your team directly with the supplier. Note what the theme analysis reports so you can judge whether it matches the feedback you collect.
