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Tool profile · Publisher documentation

Chatling

Chatling is a chatbot tool built for customer service. According to its supplier's public documentation, it lets you deploy AI agents that answer customer questions instantly and hand the conversation off to a person when needed, and it supports human handoff across website, WhatsApp and Instagram. That makes it a candidate for teams that want a first-line automated responder but still need a human to take over. LE LABO IA has not tested the product, and this profile relies on the public documentation of its supplier. Prices below are the ones published by the supplier; the free tier gives 200 AI credits and 1 agent, paid plans run from 25 USD per month to 295 USD per month, with annual rates lower. Check current prices, quotas, availability and terms with the supplier before committing.

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Tool profile · Publisher documentation

What to check before choosing

The product points below come from publisher documentation. No common hands-on test is claimed. Documentary profile, sources checked October 6, 2026. LE LABO IA has not tested this product.

Uses

Deploying an AI agent to answer customer questions on a website. Answering customer questions through WhatsApp and Instagram channels, as described by the supplier. Handing a conversation off to a human agent to continue the exchange.

Offer and pricing

Published prices: a Free tier at 0 USD with 200 AI credits and 1 agent; Starter at 25 USD per month, or 21 USD per month billed annually, with 1 750 credits; Growth at 75 USD per month, or 63 USD annually, with 6 000 credits; Scale at 295 USD per month, or 246 USD annually, with 35 000 credits. These figures are not confirmed for your situation; check the current plans, quotas and terms with the supplier.

Limits to check

LE LABO IA has not tested the product. Quotas, territorial availability and terms of use are not confirmed, so check them with the supplier. Prices are not confirmed and may change; check them with the supplier before committing.

What to check yourself

On the supplier site, compare the plans and confirm what each credit allowance actually covers for your expected volume. During a trial, build one agent on your own content and see how well it answers real customer questions. Test the handoff to a human and check whether the conversation continues without losing context. Then decide whether the entry plan fits before paying for a larger one.

  • The supplier's documentation mentions website, WhatsApp and Instagram deployment and 80+ languages; these details are not independently confirmed.
  • Quotas and what the credit allowances cover are not confirmed.
  • Territorial availability and terms of use are not confirmed.
  • Prices are the supplier's published figures and are not confirmed for any particular reader.